Friday, May 3, 2013

AppV Console Manager Crashing after Startup? I might have a fix for you!

One source I recently learned was the fact that it was caching too many icons on the x64 snap-in go figure.


Symptoms:

AppV (App-V) management console begins crashing post startup, after selecting an individual package/software (for example: Photoshop.)  Type of error is a runtime exception and no matter what you do, seems unable to be fixed.  Re-installing has been reported to work (why it works is related to the fix) but the issue reappears soon after that.


System & Version:

Windows 7 (x64) - All Versions
AppV Management Server 4.5 SP1 - Management Console specifically.

Note: Client is 4.6 SP1 and this should work for all 64-bit versions of Windows, might be in a slightly different registry address for WinXP x64



Reason:

A known bug in MS AppV Console Management x64 module, I have discovered as have others with known known fix from Microsoft.


Solution:

This is a fix to stop caching icons and, thus stopping the crashing.  The downside to this fix are that all icons in the console are replaced with a generic AppV symbol.  Doesn't affect end-user icons though (thank Buddha!)

Open up a CMD Prompt / Console as Administrator and execute this (x64 fix only):

REG ADD "HKLM\Software\Wow6432Node\Microsoft\SoftGrid\4.5\Management Console" /v LoadConsoleIcons /d 0 /t REG_DWORD /f

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